Shipping & Returns


  • Business Name & Address:
  • South West Crafts, Church Lane, Tavistock, Devon. PL19 8AA UK
  • Distance Selling Act - see 'conditions of use'

1/ To safeguard your financial details we take payments using PAYPAL.
None of your financial details are held by us at all.

2/ Whilst we prefer payment via PAYPAL you may wish to call us directly (01822 612689)
If your call is not answered please leave a message/contact no
and we will call you back
& order with your credit/debit card.

3/ Alternatively you can pay by cheque, goods dispatched when cheque has cleared (please allow 7 days)

Prices shown for items do not include postage/packing. 

We will endeavor to dispatch your chosen item/s within 1-3 working days. 


As all items are hand made, we will email you with the expected completion date of your order, after speaking to the artist, or phone 01822 612689 to get an estimated delivery date

Orders are sent first class or special delivery via Royal Mail, or by special fine art carriers if necessary.

Insurance will be included in the postage price


These are calculated by total weight of products for UK postage rates. The "by unit" or "Best way" is for for UK post only. 

Your goods will arrive carefully packaged and boxed.

In the unlikely event that your goods are received in a damaged condition please phone or email within 24 hrs. A full refund will be given.
In the unlikely event that the estimated dispatch date is not convenient; a full refund will be given

Damaged goods will need to be returned in an unused condition & within 7 days of Initial complaint.

Thank You